Senior Retail Manager

Hire ResolveCenturion, ZA

1 day ago

Job description

Job title : Senior Retail Manager

Job Location : Gauteng, Centurion

Deadline : November 27, 2025

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Job Description

A leading automotive retail group is seeking an experienced Senior Retail Manager with strong expertise in managing large-scale retail or dealership operations to join their team in Centurion. The successful candidate will be responsible for overseeing daily operations at a high-volume hypermarket dealership, driving sales performance, and ensuring an exceptional customer experience through effective team leadership and operational excellence.

Responsibilities :

Oversee daily operations to ensure smooth and efficient dealership functioning.

Lead, motivate, and manage a large sales team to achieve performance targets.

Implement and monitor sales strategies, promotions, and customer engagement initiatives.

Manage inventory levels, rotation, and merchandising standards.

Ensure compliance with health, safety, and regulatory requirements.

Analyze sales reports and KPIs to identify growth opportunities and operational improvements.

Handle customer queries and complaints professionally and efficiently.

Collaborate with suppliers, logistics, and finance teams to optimize store performance.

Conduct staff training, performance reviews, and succession planning.

Requirements :

Minimum 10 years’ experience in retail management, preferably within a hypermarket or large-format dealership environment.

Proven leadership and people management skills.

Strong understanding of retail operations, merchandising, and customer service principles.

Excellent communication, interpersonal, and problem-solving abilities.

Proficiency in retail systems, point-of-sale tools, and reporting software.

Ability to thrive in a fast-paced, target-driven environment.

Matric required; tertiary qualification in Retail Management or Business Administration advantageous.

Sales / Retail / Business Development jobs

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Retail Manager • Centurion, ZA