Quality Assurance Coach – Contact Center (6-Month)

A leading quality assurance provider in South Africa seeks a Quality Assurance Specialist for a 6-month secondment. The role involves monitoring agents' quality, providing feedback, and ensuring a superior customer experience. Candidates should have at least 1 year of QA and financial experience, along with excellent communication skills. The position requires flexibility and a positive attitude in a fast-paced environment.

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