Listing Status : Online
Apply By : 24 October
Location : Johannesburg
Contract : Permanent
Remuneration : Market Related
EE Position : Yes
Company : Clicks Group
Overview
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
- Administration of scripts and or any other claiming / capturing related procedure.
- Accurate and complete handling of all profiles worked on.
- Interact with health care professionals where needed.
- Problem solving and follow up of queries.
- Interact with customers via telephone or other means regarding medication and healthcare services.
- Accurate capturing of scripts received at the Central Pharmacy centre.
- Handling of queries regarding prescriptions.
- Patient profile management.
- Assist with chronic authorizations.
- Liaison with all other departments.
- Ad hoc requirements as per operational requirements.
Knowledge
Product knowledge (including OTC).SAPC and relevant legal knowledge.Sound knowledge of the chronic authorization process and procedures.Skills
Computer literacy (MS Office).Customer service oriented, team player.Integrity, accuracy and attention to detail.Must be bilingual (with English being one of the requirements).Must be able to work with patients and be adaptable to assist with various departmental duties.Be able to use initiative to provide patient satisfaction.Effective time management skills, adaptability, positive attitude.Be able to work under pressure.Competencies
Adhering to Principles and Values.Working with People.Delivering Results and Meeting Customer Expectations.Experience
Minimum 1 year in the role of Pharmacist Assistant Post Basic.Minimum Requirements
Minimum 1 year in the role of Pharmacist Assistant Post Basic.
Post Basic Education
Further Education and Training Certificate Pharmacist Assistance (Essential).
Seniority Level
Entry level.
Employment Type
Full-time.
Job Function
Health Care Provider.
Industries
Retail.
Additional Information
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