Sales Development Manager

Overview

As an SDR Manager, you will be focused on coaching and developing SDR reps for inbound marketing qualification to drive meetings, outbound calling to qualify, and to drive pipeline at targeted accounts. The Sales Development Manager is responsible for four main functions : driving new logo pipeline, expanding revenue from existing partners, generating playbooks and best practices for the SDRs, and career development of the team.

Our SDRs work closely with demand generation, integrated marketing, new business sales for new logos, and account managers responsible for upsell and cross-sell. The SDR Manager will oversee an entire inbound and outbound team which could grow to 10-12 people. The focus is on inbound, outbound, and dedicated projects to strategically build a pipeline for our payment acceptance platform, individual payment solutions, and revenue-generating extensions (value-add products) to our partners (ISOs, ISV – Software Companies, Regional Banks). This role requires strategic thinking in tactical execution, resource planning, goal setting, and identifying new or optimizing technologies used to build a strong sales pipeline.

Responsibilities

• Top of funnel leader that can execute on the business needs for each of our solutions, segments and personas; determine the best strategies and tactics for your SDR team to efficiently build pipeline for the sales organization.
• Leverage data and insight to ensure that SLA’s (qualified booked meetings) and daily KPIs are hit.
• Develop exciting programs, competitions and weekly challenges to motivate the SDRs.
• Work side by side with SDR reps by monitoring calls and daily practices to coach them on how to handle objections, present the NMI platform / solutions, and book meetings / demos with prospects.
• Build and publish playbooks and best practices that can be used by the team (current and future SDRs) to ensure a high-energy and efficient SDR organization that delivers on key milestones.
• Motivate reps to learn and grow their skills daily by preparing them to manage call volume, lead follow-up, and proper communications to drive incremental meetings, higher quality prospects, more demos scheduled, effective objection handling, and proper qualification of prospects for meetings, nurturing or disqualification.
• Demonstrated strong leadership with the ability to hire top talent for the SDR organization and help SDRs reach the next level of development and career advancement, potentially growing into other sales or marketing roles.
• Display cross-functional collaboration and the ability to deliver both high-level and tactical feedback across marketing, sales and product to improve pipeline development.
• Help determine the best SDR tech stack to increase the velocity and productivity of the SDRs.
• Consistently drive the business to achieve and exceed revenue targets.
• Understand SDR individual and team metrics, measure results, benchmark, and set goals that achieve business targets.
• Maintain a leadership style that fosters collaboration, trust, teamwork, healthy competition, and demonstrates the company values daily.

Requirements

Benefits

About us

We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women’s network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

Equal Opportunity

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants : Please note that in compliance with data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here : range, depending on experience.

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