Sales Manager

Rhino Africa Safaris is Africa’s leading luxury travel company, dedicated to creating unforgettable and life-changing journeys that connect guests to Africa in a way that inspires, transforms and protects.

We are seeking a dynamic, experienced Sales Manager to lead and inspire our sales team in delivering unforgettable luxury safari experiences. You will be instrumental in driving revenue growth, ensuring the highest standards of client service, and mentoring our team of expert travel consultants.

Your role bridges sales performance, client experience, compliance and team development — all of which contribute to cementing Rhino Africa’s position as a market leader in luxury safari travel.

WHAT YOU’LL DO :

• Lead, motivate, and coach a sales team to achieve individual and departmental revenue targets
• Monitor team and individual performance, providing regular feedback, guidance, and development plans
• Identify knowledge gaps and growth opportunities to continually upskill the team
• Oversee the achievement of preferred supplier agreements and departmental strategic goals
• Drive repeat business and referral programmes to maximise client loyalty
• Ensure best practices, processes and procedures are maintained, documented and optimised
• Prepare and analyse sales reports, identifying trends and performance insights
• Foster a positive team culture aligned with Rhino Africa’s values and mission
• Manage team scheduling, leave cycles, and operational capacity to ensure seamless operations
• Serve as the first escalation point for client or supplier service issues
• Oversee all administrative functions including payments, reporting, and documentation
• Maintain the integrity of the client journey,  from initial contact to post-travel feedback
• Collaborate with Product and Marketing teams to support training, inspections, lead management, and content creation
• Prepare and present weekly and monthly performance reports to the Head of Sales

REQUIREMENTS

Not essential but advantageous

WHY JOIN US?

BENEFITS

Please note : Only shortlisted candidates will be contacted. A full Job Description will be shared with candidates who progress to the interview stage.

Rhino Africa Safaris is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.