Talent.com
Network Technician

Network Technician

ICTEngageJohannesburg, Gauteng, South Africa
30+ days ago
Job description

Overview

As a Network Technician, you will be responsible for supporting the organisation’s communications and infrastructure services. You will install, configure, monitor, and support client networks - spanning fibre, wireless, MPLS, SD-WAN, firewalls, VoIP, and cloud integration, ensuring uptime, security, and performance meet high standards.

South African Citizen based applications only

Key Responsibilities

  • Install, configure, and maintain network hardware : routers, switches, firewalls, access points.
  • Provide onsite and remote support for ISP services : Fibre, Microwave, SD-WAN, MPLS, and mobile internet.
  • Implement and support voice systems : SIP trunking, IP-PBX (3CX, Microsoft Teams telephony).
  • Enforce security through firewall setup and coordination with managed cybersecurity tools.
  • Integrate cloud connectivity (Azure, AWS, Private Cloud) into hybrid network environments.
  • Monitor and resolve network issues using NOC and monitoring tools.
  • Perform preventative maintenance, firmware upgrades, and patching.
  • Provide customer support, configuration documentation, and escalate incidents per SLA.
  • Assist with the design and implementation of network infrastructure projects.
  • Travel to client sites to support physical installations and troubleshooting.

Requirements

  • 3+ years in network support or field engineering roles.
  • Strong technical knowledge of :

    • Cisco / Aruba / HPE switches & routers

  • Next-gen firewalls (e.g., Sophos, Trend Micro, SentinelOne)
  • MPLS, SD-WAN, VPNs
  • Wi-Fi access point deployment and configuration
  • SIP trunking solutions and IP-PBX systems (3CX, MS Teams telephony)
  • Familiarity with cloud networking (Azure / VPN, AWS VPC)
  • Proficient in NOC ticketing systems, network monitoring, and diagnostic tools
  • Strong troubleshooting, problem-resolution, and customer communication skills
  • Valid driver’s license for client-site deployments.

    • Preferred Qualifications

  • Certifications : CCNA or equivalent, NFPA, 3CX Engineer, Azure Networking, Sophos / Trend Micro / SentinelOne.
  • Experience with managed services for mid-sized to large clients.
  • Knowledge of telecom ISP operations and resilience best practices (failover, redundancy).

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    Network Technician • Johannesburg, Gauteng, South Africa