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Senior Operations Manager

Senior Operations Manager

YellosaJohannesburg, Gauteng, South Africa
30+ days ago
Job description

Overview

  • The Senior Operations Manager will :

Have an international reporting line along with key global interactions for project delivery.

  • Oversee and direct the activities of division managers in the achievement of business objectives.
  • Monitor revenue and expenditure in the operating divisions to ensure attainment of profit objectives.
  • Direct the activities for the achievement of short- and long-term business objectives, increased profit and market access.
  • Establish and coordinate the objectives, policies and programs within the context of the overall corporate plan where appropriate; recommend standards and set targets and quotas.
  • Monitor and appraise the performance of personnel in line with policies, procedures and roles.
  • Monitor customer service, invoices, payments and revenue recognition.
  • Ensure all the organisation's policies, procedures and activities comply with the relevant Acts, Legal demands and Ethical standards.
  • Promote, review, engage and ensure the quality of the company's work by advising and monitoring the adherence to the company's standard and procedures.
  • Ability to support all phases of the sales cycle : sales planning, revenue forecasting, generating sales opportunities, creating proposals and quotes, record keeping management of all NDA's and Due Diligence.
  • Ensure client expectations are met with respect to project timelines and quality of service and deliverables.
  • May include travel to client meetings, gaming shows and conventions.
  • Run and participate in internal operational, sales and business planning meetings and planning sessions.
  • Provide internal and external oversight with Executive to manage and resolve day-to-day operational, delivery and customers issues.
  • Experience in financial management covering : CAPEX, OPEX, Revenue, Gross Margins and EBITDA.
  • Support the various annual audits that the business is subject to; ISO, Licensing, Financial, BBBEE etc.
  • Drive compliance to BBEEE level 7+ achievement annually.
  • Achieve Business Innovation.
  • Drive Recognition and Awards programs with all personnel

    • The Successful Applicant

    The ideal candidate for the Senior Operations Manager :

  • Must come from the IT / Software industry with a focus on the Entertainment or Gambling industry
  • Have a relevant bachelors degree, diploma, or equivalent; in Business, Business Administration, Technology or Science.
  • Be based in Johannesburg, Gauteng
  • Have a minimum of 10 years of business operations management experience.
  • Skills in customer selling, business development and management in the entertainment or gambling industry would be an advantage.
  • Candidate needs to be a vibrant individual that will adapt to the already-existing energetic and fast paced environment with excellent interpersonal, communication and decision-making skills.
  • Excellent presentation skills, telephone and email etiquette.
  • Time management skills.
  • Ability to formulate, set and manage goals and objectives.
  • Ability to cope with high pressure levels and manage stress effectively.
  • Strong relationship building, account planning and process competence skills.
  • Be in possession of a valid drivers license and valid passport and be willing to travel as and when required.
  • Be able to work extended hours or out of normal hours where required in an international company.

    • Whats on Offer

    Market-Related

    Contact

    Darian Naidoo

    Quote job ref JN-

    Phone number

    #J-18808-Ljbffr

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    Senior Manager • Johannesburg, Gauteng, South Africa