MAIN PURPOSE
To attract and grow our customer base through a customer-facing or supportive role, increasing market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES
- Provide exceptional customer service to internal and external customers
- Recruit, select, manage, and develop people to meet competence requirements
- Participate in a team to ensure achievement of department and store goals
- Manage implementation and integration of new initiatives to achieve project goals
- Participate in general store operational duties
- Supervise and coach staff to meet competence requirements
- Job specific responsibilities as per Job Profile (dependent on position)
KEY COMPETENCIES
Passion for the Customer – establish lifelong relationships with our customersPassion for Retail and SellingLiving the Brand : Personal leadership and attitude to work i.e. ‘the difference’Proven team leadership skillsAction and results-orientedAssertive and proactiveProblem-solving and decision-making skillsCommercial acumen and numeracyCreative and innovative; keeps up to date on retail trendsEntry Requirement : Grade 11 or NQF3 completed, and Grade 12 will be advantageousRetail and / or Business Management Diploma would be advantageous2-5 years of role experience as a Foods Department Manager in RetailRetail experience highly advantageousTeam Management would be advantageousLeadership and Management experience would be advantageousAbility to work shifts that meet operational requirements#J-18808-Ljbffr