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Manager on Duty (MOD)

Manager on Duty (MOD)

Miranda Forrester Spa & Beauty PlacementsMilnerton, South Africa
7 days ago
Job description

MANAGER ON DUTY (MOD)

MILNERTON - Atlantic Seaboard / West Coast (Western-Cape) - South Africa

STARTING DATE : A.S.A.P  / October 2025

REPORTS to : Spa Manager / CEO

EMPLOYMENT : Full Time

TRADING HOURS & SHIFTS :

  • Monday - Sunday
  • Shifts : 08 : 00 - 17 : 00 | 09 : 00 - 18 : 00 | 10 : 00 -19 : 00 | 11 : 00 - 20 : 00
  • Open / Close Shifts apply (must be flexible and able to work early & late shifts rotate)
  • 1x Weekend OFF per month + Days in the week

SALARY & COMPANY BENEFITS :

  • R10,000 Basic per month (Based on relevant experience)
  • Treatment Commission applies on services  personally done by you
  • Retail Commission on products sold by you
  • Incentives and performance bonuses

    • MINIMUM REQUIREMENTS :

  • Managerial or Assistant Spa Managerial experience
  • Spa Receptionist experience
  • Spa therapist experience in spa / salon or cruise ship
  • Qualification : ITEC / CIDESCO / SAAHSP or similar international accredited Diploma in Spa / Beauty
  • Excellent command of English (speak & write)
  • ESP / Bookings system confident
  • Computer confident including MS Office (Outlook, Excel)
  • Highly presentable and beautifully groomed
  • Ease of travel to Milnerton or be based in Milnerton

    • EXPERIENCE :

  • Managerial experience required (assistant / on duty)
  • Reception experience in Spa / Salon or Cruise Ship
  • Spa Therapist employment experience within luxury hotel or Ship Spa
  • Knowledge & understanding of Spa industry & the lingo (describe treatments accordingly)
  • Exceptional guest / patient relations
  • Computer literate & skilled in booking software including ESP, Social Media & MS Office

    • KPI :

  • Assist the Spa Manager where operationally required
  • Manage the team in absence of the manager
  • Conduct Spa tours & Spa Concierge
  • Digital communication with guests
  • Guest preparation for services
  • Attend to queries
  • Operate incoming calls, e-mails or walk-ins
  • Guest check-in & check-out
  • Perform spa therapies where operationally required (Group bookings etc.)
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    Duty Manager • Milnerton, South Africa