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Chief Sommelier
Crew Life at SeaGauteng, South Africa30+ days ago
Job descriptionMinimum of 5 years of experience as a sommelier, with at least 2 years in a leadership or supervisory role Extensive knowledge of wine regions, varietals, and vintages Strong communication and interpersonal skills, with the ability to train and manage a team effectively Excellent customer service skills and a passion for providing exceptional guest experiences Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously Proficiency in wine service techniques and proper storage and handling procedures Strong organizational and time-management skills Flexibility to work evenings, weekends, and holidays as needed Certification from a recognized sommelier program preferred, but not required
Responsibilities :
- Develop and maintain an extensive wine list that complements our onboard dining options and meets the preferences of our guests onboard a cruise ship
- Source and purchase wines from reputable suppliers, ensuring quality and value for money
- Train and manage a team of sommeliers, providing guidance and support to ensure exceptional wine service for our guests
- Conduct wine tastings and educational sessions for guests and crew members
- Create and update wine menus and provide recommendations to guests based on their preferences and budget
- Oversee wine inventory and ordering, ensuring adequate stock levels and proper storage
- Work closely with the culinary team to ensure wine pairings are well-matched with menu offerings
- Collaborate with the onboard events team to plan and execute special wine events and tastings
- Maintain knowledge of current wine trends and industry developments, and make recommendations for updates to the wine program as needed
- Uphold high standards of customer service and professionalism at all times
- Adhere to all company policies and procedures, as well as local and international regulations relating to alcohol service
Requirements :
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Sommelier • Gauteng, South Africa