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Sales Associate - Port Shepstone (KZN Region)

Sales Associate - Port Shepstone (KZN Region)

HomeChoice Holdings LimitedZA
12 days ago
Job description

Job title : Sales Associate - Port Shepstone (KZN Region)

Job Location : KwaZulu-Natal,

Deadline : November 15, 2025

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Description

  • The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
  • You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

    • What you will love doing in this role

  • Enhance customer interactions  by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
  • Manage the entire customer journey , from account opening to order processing, ensuring a seamless experience from start to finish.
  • Utilize comprehensive product knowledge  and manage pricing effectively, ensuring customers receive accurate information and the best value.
  • Consistently deliver an exceptional customer experience  by understanding customer needs and exceeding their expectations.
  • Adhere  to established quality standards , ensuring all processes and interactions maintain the highest level of service and accuracy.
  • Maintain a clean and organized store environment  through regular housekeeping, ensuring a pleasant shopping experience for all customers.
  • Provide valuable WFS  to identify areas for improvement and contribute to continuous enhancement of store processes.
  • Oversee stock management  by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
  • Handle all administration  and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

    • Requirements

    What you’ll need to do this role

  • Grade 12 / Matric (Minimum Required)
  • 1 years’ minimum experience in retail
  • Must be available to work shifts, weekends and public holidays
  • Working in the homewares retail industry would be advantageous

    • What we will love about you

  • We love your energy and positive attitude, bringing enthusiasm to every task.
  • We love your persuasive skills, guiding others toward desired outcomes.
  • We love your ability to work independently or within a team, adapting seamlessly.
  • We love your excellent communication skills, building strong connections with others.
  • We love your analytical ability and attention to detail, ensuring accuracy.
  • We love your resilience and adaptability, thriving in dynamic situations.

    • Behaviors we love

  • Wow my  customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need

    • Treat the business as  my own

  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time

    • Play as a  team

  • Be helpful
  • Be inclusive
  • Find the fun
  • Sales / Retail / Business Development  jobs
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    Sales Port Shepstone • ZA

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