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Gsc Market Logistics Specialist
Gsc Market Logistics SpecialistMygwork - Lgbtq+ Business Community • WorkFromHome, Gauteng, South Africa
Gsc Market Logistics Specialist

Gsc Market Logistics Specialist

Mygwork - Lgbtq+ Business Community • WorkFromHome, Gauteng, South Africa
3 days ago
Job description

This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Position Details :

  • Position Title : Supply Chain Specialist
  • Division / Business Line : Pfizer Global Supply
  • Sub Division : Global Supply Chain

Role Summary

Coordinate all incoming shipments and work to improve supply chain processes for our organization.

Role Responsibilities

  • Logistics co‑ordination
  • Communicate with supply chain colleagues and freight forwarders to optimize shipping activities until 3PL warehouse deliveries.
  • Daily updating of the shipping register with upcoming shipments, pre‑alerts and delivery status.
  • Perform track and trace activities on all upcoming shipments.
  • Clearing instruction completion and share with freight forwarder.
  • Prepare invoice documentation for processing readiness.
  • Ad‑hoc queries / shipment follow‑up for invoices or other shipment related requests.
  • Save and archive all shipping documents.
  • Inventory & Sales support.
  • Request import permit numbers.
  • Support GTS production system management update for product license and classification.
  • Maintain import permit tracker.
  • Record all transportation deviations received from the LSP on QTS system.
  • Perform daily sales validation checks between LSP and Pfizer.
  • Ensure missing customer and pricing shared with relevant stakeholders.
  • Support sales reconciliation to ensure sales alignment between LSP and Pfizer monthly.
  • Raise tickets to address any SAP or LSP system errors identified.
  • Support required sales / inventory corrections.
  • Generate monthly sales report to Commercial and for compliance reporting.
  • Compile a quarterly Free Goods Review report for review and sign‑off by Finance and Market Supply Chain Planning Manager.
  • Procure‑to‑payment support.
  • Support vendor creation and GSC purchase order processing.
  • Update LSP invoice tracker and vendor invoice query support.
  • Raise critical business payment when required for EAR.
  • Manage the shipping tracker & customer service.
  • Deliver on time as per purchase order (if product is available / not applicable for stock‑out products).
  • Enter order in Prime for export markets and SAP for local market Kenya.
  • Minimum lead time to customer.
  • Import permit lead time (follow‑up efficiency).
  • Accuracy of SAP inventory (corrections completed in the system required at order processing stage).
  • Timely and accurate documentation (including invoice, shipping documents, customs bill, proof of delivery, certificate of analysis, any market‑specific document) – traceability of documentation (system and physical).
  • Cost optimization (through efficiencies in process, consolidation, mode changes, waste reduction, etc.).
  • Monthly / bi‑weekly update to customer of no‑stock products and business colleagues.
  • Interface with supply planning and logistics team to align on customer orders, ensuring minimal no‑stock and minimal penalty on customer orders.
  • Timely processing of customer product returns and tender claims.
  • Proactively address and resolve customer complaints related to delayed shipments, pricing errors, or incorrect deliveries to ensure customer satisfaction.
  • Coordinate with internal stakeholders (Commercial, Logistics, Finance) to resolve customer issues and ensure seamless service delivery.
  • Actively track and measure customer satisfaction using feedback to drive process improvements.
  • Compliance : Execute and liaise warehousing and distribution processes, tasks and documentation in compliance with GDP regulations, Pfizer supply chain quality agreements, minimum standards of care, FMD / serialisation mandate, global trade compliance, FCPA guidelines and all applicable global and local policies and regulations.
  • Qualifications

  • B.S. / B.A. Degree or Diploma required.
  • Preferably in fields of Supply Chain, Logistics Management, Industrial Engineering or alike.
  • Role / Market Specific : 5 years of relevant experience in supply chain, planning.
  • Experience leading business review with external partners.
  • Experience leading cross‑functional team projects.
  • Demonstrated business acumen, industry, and product knowledge; including trends, competitive landscape and industry best practices which can impact the business.
  • Operational excellence experience.
  • Experience in pharma industry considered an asset.
  • CPIM or CSCP certification by APICS is preferred.
  • Soft Skills

  • Strong communication and presentation skills, ability to interact with cross‑functional teams and external stakeholders.
  • Ability to interpret / analyze data, draw meaningful conclusions and influence key stakeholders by presenting comprehensive solutions and recommendations.
  • Detail‑oriented with strong organizational and problem‑solving abilities.
  • Ability to multitask in a fast‑paced environment.
  • System and digital ERP system – SAP and Kinaxis.
  • Use digital dashboards for data analysis (Tableau, BI, IQVIA).
  • Physical / Mental Requirements

  • Strong communication and presentation skills, ability to interact with diverse and complex audiences.
  • Ability to interpret / analyze data, draw meaningful conclusions and influence key stakeholders by presenting comprehensive solutions and recommendations.
  • Other Information

    Work Location Assignment : Hybrid.

    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

    Logistics & Supply Chain Mgmt

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    Specialist Market • WorkFromHome, Gauteng, South Africa

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