Front Desk / Back Up Therapist must have beauty exp

Front Desk / Beauty Therapist – V&A Waterfront Cape Town Area Join a dynamic, upmarket salon and grow your career in beauty & customer care! We’re looking for a motivated and professional Front Desk Co-Ordinator & Back-Up Beauty Therapist to support a busy, high-end salon in the V&A Waterfront, Cape Town area. This dual role is ideal for someone who thrives in both admin and hands-on client service. About the Role : This is a hybrid position combining front-of-house excellence with hands-on therapy support. You will : Greet and welcome guests warmly and professionally Answer phones, schedule appointments, and manage bookings Provide accurate treatment and service information Perform beauty treatments when needed (back-up therapist) Assist with stock control and retail product sales Minimum Requirements (Non-Negotiable) : Beauty Therapy Diploma or (ITEC / CIDESCO / SAAHSP) 3+ years’ experience in beauty treatments (facials, waxing, nails, massage, etc.) Strong admin / front desk skills (bookings, calls, payments) Proficiency with ESP, MS Office, and Salon Solutions Excellent customer service and communication Strong retail knowledge and sales experience Key Competencies : Friendly, professional and well-groomed Excellent verbal & written communication Organised with great time management skills Calm under pressure and proactive Knowledge of nail & beauty technology treatments Reliable and works well in a team environment Salary & Benefits : Competitive basic salary and comm(based on experience).

Minimum Requirements :

• Beauty Therapy Diploma or (ITEC / CIDESCO / SAAHSP)
• 3+ years salon / spa experience
• Skilled in beauty treatments (facials, massage, waxing, nails)
• Reception / admin experience – booking appointments, phone etiquette, stock
• Computer literacy : ESP / MS Office / Salon Solutions
• Retail product knowledge and selling skills

Salary & Benefits :