Compliance & Verification Administrator (USA Healthcare) - EST Hours (Remote)

Overview

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Compliance & Verification Administrator to support one of our U.S.-based healthcare clients who provides early intervention services i.e. Speech Therapy, Occupational Therapy, Physical Therapy, Special Instruction, Nutrition and Social Work.

This is a highly task-oriented and repetitive role that requires strong attention to detail, consistency, and proactive follow-up.

Role Overview

Each therapist must comply with certain tasks to ensure that services being rendered are documented accurately and billed effectively. The Compliance & Verification Administrator will be responsible for reviewing, verifying, and processing client and provider documentation to ensure compliance with regulatory and internal requirements. This role involves repetitive tasks, so candidates must be comfortable with routine work while maintaining accuracy and focus. The ideal candidate will be proactive, organized, and able to hold providers accountable for compliance requirements.

PLEASE NOTE :

• Working Hours : This role requires you to work EST hours Mon - Fri from 8am to 5pm EST (14h00 to 23h00 South African time - subject to change in accordance with daylight savings in the United States).
• You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment : This is a fully remote working role.

Key Responsibilities

Requirements

Soft Skills

Technical Skills

If you are not contacted within 14 working days, please consider your application unsuccessful.

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