Job descriptionEXPERIENCE AND SKILLS4+ years of experience in IT infrastructure support or systems administration.Strong knowledge of Windows / Linux servers, virtualization (VMware, Hyper-V), and networking.Experience with cloud platforms (AWS, Azure, GCP) and hybrid environments.Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) and ticketing systems (e.g., ServiceNow, Jira).Familiarity with FinTech or banking compliance standards is highly desirable.Strong analytical and problem-solving skills.Excellent communication and stakeholder management. Process-driven with a focus on continuous improvement.Ability to work in a fast-paced, high-compliance environment.Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team.Worked across diverse cultures and geographies.Pan Africa multi-cultural experience is advantageous.IT operations SLA managementEDUCATION AND CERTIFICATIONS4-year Information Science / Information Technology / Computer Science / Engineering (or related) DegreeInformation Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional / Master (Preferred)Microsoft Certified : Azure Administrator Associate (for Azure Stack)Oracle Certified Professional Oracle Linux or Oracle Cloud Infrastructure ArchitectRed Hat Certified Engineer (RHCE)VMware Certified Professional Data Center Virtualization (VCP-DCV) (if HPE uses VMware)