Morningside, Durban. A dynamic IT solutions company is seeking a Microsoft Teams and AI Consultant / Business Analyst to join their team. If you're passionate about helping SMBs leverage Microsoft 365, Teams, and AI technologies like Copilot, and have 3–5+ years of hands-on experience, we want to hear from you.
Key Responsibilities
- Design and implement Microsoft 365, Teams, and Copilot offerings tailored to SMB clients
- Lead tenant readiness assessments, Teams governance, SharePoint migrations, and Teams Phone deployments
- Implement Microsoft 365 security baselines, including MFA, Conditional Access, Microsoft Defender, DLP, and Purview
- Drive Copilot readiness, run pilot projects, and lead adoption and change management initiatives
- Develop reusable templates, runbooks, training materials, and documentation
- Deliver measurable outcomes that align with client business goals
What We’re Looking For :
3–5+ years of hands-on experience delivering Microsoft 365, Teams, SharePoint, and Power Platform solutionsStrong pre-sales, solution design, and stakeholder engagement skillsPractical experience with Entra ID, Intune, Microsoft Defender, Purview, Teams Phone, and CopilotProven success in change management and user adoption programsMicrosoft certifications or Applied Skills badgesMust have own vehicle for client site visitsMount Edgecombe. Working hours : Monday to Friday 08 : 00am - 18 : 00pm.
Are you a dialler expert with a track record of driving contact centre performance ? A well-established, growing business is looking for a Global Dialler Manager to take ownership of their dialler strategy and elevate operations to the next level.
Key Responsibilities :
Own the Dialler : manage campaigns, queues, skills, workflows, and rules in Connex One / Connex AIBoost Performance in Real-Time : implement smart recycle rules, optimize best-time-to-call, and enhance list penetrationTurn Data into Action : analyse and report on key metrics - contact rates, SPH, conversions, abandonment ratesEnsure Compliance : uphold Do-Not-Call (DNC) regulations and consent best practicesCollaborate Across Teams : work closely with Operations, WFM, and QA to meet daily and weekly performance targetsWhat We’re Looking For :
Minimum 10 years in a call centre, with at least several years in a management roleA go-getter with a strong, confident personality and excellent English communication skills (written and verbal)A self-motivated, systems-oriented professional who thrives in a high-performance environmentTertiary educationHands-on experience with Connex One or Connex AI - this is non-negotiableDurban. An excellent opportunity is available for a highly competent Senior Bookkeeper with a Degree or Diploma in Accounting / Finance and proven bookkeeping experience.
Key Responsibilities :
Accounts payable : invoice processing, payments, and electronic filingCash book and general ledger : bank reconciliations, journals, month-end processesFixed assets : asset tracking, disposals, and journal entriesStatutory returns : VAT201, EMP submissionsMonthly management accounts : variance reports, intercompany transactions, BIC reportingRequirements :
Bookkeeping experience is essentialProficient in Pastel or similar accounting systemsRemote position, based in Durban or Johannesburg.Pietermaritzburg. Are you a results-driven Sales Executive with experience in the office automation industry ?
Key Responsibilities :
Build and nurture strong relationships with new and existing clientsIdentify and capitalize on sales opportunities to drive revenue growthConsistently meet and exceed revenue targets and KPIsDeliver outstanding customer service and after-sales supportRequirements :
2–3 years of proven sales experience in the office automation industryValid driver’s license and reliable vehicleStrong communication and negotiation skills#J-18808-Ljbffr
