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Passenger Information Agent.INT ORT.Client Services (Airport Management)(O22201)

Passenger Information Agent.INT ORT.Client Services (Airport Management)(O22201)

Airports Company South AfricaZA
10 days ago
Job description

Job title : Passenger Information Agent.INT ORT.Client Services (Airport Management)(O22201)

Job Location : Gauteng,

Deadline : October 18, 2025

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Key Performance Output

The successful candidate will be reporting to the Supervisor Passenger Services and will be responsible but not limited to the following :

  • Proactively identify, resolve and escalate customers’ needs as and when required.
  • Announce flights information.
  • Participate in customer care projects and initiatives as and when required.
  • Provide support to relevant stakeholders to ensure achievement of objectives.
  • Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
  • Capture information for trending purposes.
  • Identify and escalate any system related errors.
  • Escalate repeated Operational non-compliance.

    • Technical Skills and Experience

    The following skills and experience will be required :

  • National Senior Certificate / Grade 12 is essential.
  • 1-3 years’ experience in Business Operations recommended.
  • Basic knowledge of Microsoft Office.
  • Administrative / Management  jobs
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    Information • ZA