Head of B2B Platform Strategist

Head of B2B Platform Strategist

Location : South Africa

Type : Permanent | Strategic Leadership

Build the future. Empower entrepreneurs.

This is a dynamic leadership role for a commercially minded, digitally savvy strategist who wants to make a real impact. If you're passionate about platforms, innovation, and inclusive economic growth — this is your call to lead.

About the Role

You’ll head up the development and delivery of a national B2B eCommerce and eService platform, designed to support and scale small businesses. This is your chance to drive digital innovation, create access to markets, and help SMMEs thrive across South Africa.

What You’ll Do

Lead the strategy, design, and implementation of a cutting-edge B2B platform

Oversee platform operations — uptime, performance, security, and scalability

Drive platform adoption and user engagement across web and app

Build partnerships, onboard third-party providers, and manage SLAs

Align with EXCO, Finance, Risk, and Tech to ensure strategic integration

Champion customer-centric innovation, UX research, and agile delivery

Drive cost optimisation, monetisation strategies, and revenue growth

Lead and develop a high-performing, diverse team

Monitor platform metrics and continuously improve the value proposition

What You Bring

Bachelor’s degree in Computer Science, Commerce, Marketing, or similar

MBA or postgrad qualification preferred

Certifications in digital marketing, eCommerce or platform tech advantageous

5+ years in digital / online or commercial leadership roles

Team management and cross-functional stakeholder experience

Proven ability in platform business models, analytics, and innovation

Strong communication, planning, and commercial skills

What Success Looks Like

Thousands of SMMEs using the platform to grow their businesses

High engagement and satisfaction ratings across digital channels

Increased financial inclusion, access to markets, and ecosystem development

Strong partner ecosystem with measurable business outcomes

A platform that truly enables South Africa’s future entrepreneurs