Client Sales Representative – Dentology
Dentology is a fast‑growing marketing agency based in Cape Town, Western Cape, South Africa. We help private dental practices attract high‑value patients, streamline bookings, and accelerate growth through creative production, paid advertising, and lead conversion.
Role Type : B2C outbound sales – warm leads, no cold calling.
About Us
We are a team of growth‑oriented, passionate, and mission‑driven individuals who thrive on positivity, collaboration, and delivering exceptional results. If these values resonate with you, you’ll fit right in.
Role Overview
As a Client Sales Representative, you will convert warm leads into booked appointments for high‑value cosmetic dental treatments on behalf of our clients. This outbound‑focused role is ideal for a proactive, sales‑oriented professional motivated by personal growth, thriving under pressure, and passionate about continuously improving their skillset. You’ll make high‑volume calls, uncover patient goals, provide tailored recommendations, and confidently secure bookings with deposits.
Key Responsibilities
- Make 90+ outbound calls daily to connect with warm leads who have requested a consultation.
- Conduct in‑depth discovery calls to assess patient needs, pain points, desired outcomes, and clinical history.
- Provide transparent information on treatment options and pricing, securing deposits to confirm bookings.
- Deliver detailed patient reports to clients, ensuring their teams are fully equipped for every consultation.
- Record call outcomes in our software and provide feedback on lead quality and engagement.
Success In the Role
6 Months
Consistently achieving and exceeding your targets, demonstrating a strong work ethic and desire to continuously learn and improve upon your performance.Established yourself as a reliable and consistent performer who contributes to client success.Actively providing valuable feedback on lead quality and processes, helping to improve overall campaign performance.12 Months
Recognised as a top performer, taking ownership of some of our largest and most valuable clients.Proven ability to handle complex accounts and ensure smooth, effective lead conversion.Begin contributing to refining workflows and processes, making suggestions that benefit the team and our clients.18 Months
Taking on managerial responsibilities, including onboarding and training new CSRs.Regularly collaborate with the management team to improve systems, processes, and workflows to drive greater efficiencies and success.Working closely with the development team to provide feedback on our software, helping shape its evolution to enhance lead conversion and performance.Requirements
Highly proactive with a results‑driven mindset.Entrepreneurial with the ability to see the bigger picture.Comfortable with high‑volume, repetitive tasks.Exceptional attention to detail.Able to self‑manage and prioritise tasks efficiently.Continuous learner, always looking for ways to improve the agency’s processes as well as your own skills.Experience & Skills
Proven experience in a sales, outbound calling, or lead conversion role.Exceptional communication skills, with a persuasive and empathetic approach.Strong organisational skills and the ability to manage high call volumes effectively.Experience or familiarity with the dental sector is advantageous but not essential.Technical Requirements
Reliable, high‑speed internet connection.A high‑quality headset with a clear microphone.A computer capable of efficiently running calling and CRM software.Incredible client base : You will be working with some of the fastest‑growing dental practices and dental corporates in the UK.Building your skills : We’re committed to ensuring that all of our team are constantly developing and evolving toward their own personal goals with opportunities to broaden their skillset at every turn.Ongoing mentoring : You will receive guidance and mentorship from experienced sales professionals and learn to expertly close leads – an incredibly sought‑after skill.Start‑up sensibilities : You have the rare opportunity to work with a young, fast‑growing agency, meaning you can have a huge impact on how we do things and the unique opportunity to progress fast within the company.Remote working : We’re a modern agency, with trust and respect for everyone who works here. As such, you can enjoy the flexibility of working remotely, with the support of a close‑knit team.If you are a driven, results‑oriented professional with a passion for sales and communicating with others, we'd love to hear from you.
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