Hilti Store Account Manager (Cape Town)

Role Overview

We’re seeking a dynamic Hilti Store Account Manager to join our Cape Town sales team and contribute to the success of our National Hilti Retail Team. If you’re passionate about sales and customer engagement, this role offers the opportunity to build extensive product knowledge across the full Hilti catalogue and deliver an exceptional retail and customer experience. This role is designed to prepare you for possible future responsibilities in external account management, where you will be based onsite and engage directly with customers. You will actively and effectively demonstrate, service, train, and (where appropriate) test Hilti products. Success in this role requires a deep understanding of the market and key stakeholders. You will be expected to gather and report insights on competitors, pricing trends, product launches, seminars, new outlets, quality concerns, and delivery performance through monthly reports.

About Hilti

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Role Responsibilities

You will take ownership of the assigned territory – at our Cape Town Hilti Store (retail) – to develop sales by utilizing all elements of our sales process to effectively analyze, implement and control the opportunities within the territory to achieve the assigned targets. As a Hilti Store Account Manager, you’ll look after our retail store, serving local clients ranging from sole traders to large construction projects. It’s a busy, hands‑on role where you’ll demonstrate our products, cross‑sell our software and services, and advise customers on the most innovative and cost‑efficient solutions for their needs. You will also build fruitful working relationships with all levels – partners, contractors, system integrators & end users – and actively manage and develop the growth of key products within the sales territory by targeting the appropriate customer groups and ensuring successful introduction of new products. Additionally, you will ensure the appropriate level of coverage is given to both buying and potential customers within the customer platform, to develop profitable growth.

What We Offer

Show us what you’re made of, and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

What You Need Is

• Bachelor’s degree / Diploma (Sales, Marketing, Business, or industry related) – advantageous.
• Min 2 - 4 years client‑facing sales experience and / or customer experience.
• Superior verbal and written English communication skills.
• Strong stakeholder engagement skills.
• Strong proficiency in Microsoft Word, PowerPoint, and Excel.
• High level of English communication skills.
• Analytical, result‑oriented, and pro‑active mindset with a team‑oriented, self‑driven attitude.
• Proven track‑record as a top‑performer who consistently meets and exceeds goals.
• Willingness to work in a sales‑driven environment.

Why You Should Apply

Year upon year we are recognized as one of the top ‘Great Place to Work’ employers, both globally and locally. When you meet us, you’ll understand why. We have a diverse team of people with a variety of nationalities, backgrounds, and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

Location : Cape Town, Western Cape, South Africa

Job Advert Closing Date : 31 October 2025

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