Hotel Room Service Co-Ordinator

At The President Hotel, we believe that exceptional hospitality extends beyond our restaurants and public spaces. Many of our most memorable guest experiences happen in the privacy of their rooms. Our Room Service team brings warmth, precision and a personal touch to every order. If you are an organised, service driven professional with a passion for coordinating seamless guest experiences, we want to meet you. The President Hotel is on an exciting journey toward luxury.

We are looking for a confident, efficient and guest focused Room Service Coordinator with strong communication skills, excellent organisational ability and the calm, polished service approach needed to manage in room dining requests. You will support both Front Office and Food and Beverage teams to ensure every order is delivered accurately, on time and with the high standards The President is known for.

What We Are Looking For

• Valid South African ID or work permit
• Matric Grade 12
• Minimum 1 to 2 years experience in a hotel room service, front office, call centre or guest service role
• Strong communication and telephone etiquette skills
• Ability to handle multiple orders, requests and tasks simultaneously
• Strong organisational and administrative ability
• Familiarity with point of sale systems and ordering platforms advantageous
• Excellent attention to detail and accuracy
• Ability to work collaboratively with F and B, Kitchen and Front Office teams
• Professional grooming and a calm, welcoming service demeanour
• Willingness to work shifts, evenings, weekends and public holidays

What You Will Do

On Offer

Why The President

Room service is a signature part of luxury hospitality, and as a Room Service Coordinator, you play a vital role in ensuring that comfort, care and convenience reach every room.

Located in Bantry Bay along the Atlantic Seaboard, The President offers 349 stylish rooms and apartments, world class dining, a palm lined infinity pool and an inspiring workplace. It is not just a place to work, it is a place to take pride in.

Applications

We carefully review all applications. If you do not hear from us within two weeks of the closing date, please know that while we cannot take everyone, we truly appreciate your interest in joining our team.

Recruitment is aligned with the company's Employment Equity Plan.

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