Job title : Operations Manager
Job Location : Western Cape, George
Deadline : November 06, 2025
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Purpose of the Job
As an Operations Manager in Aramex, you will work with multiple business and technical teams to manage successful delivery performance, driving continuous improvement, and exceed the expectation of the customers by ensuring deliveries are quick, accurate and cost effective.Job Description
Manage the operational excellence of the George Operations.Deliver sustainable cost benefits to the business.Ensure that all operational aspects are managed in accordance with company requirementsManage and deliver projects within time and budget when required.Interact with Sales and create a pro-active working relationship to enable us to deliver world class service.Manage the operations and any other tasks required to meet company requirementsImplement and meet agreed KPI’s.Develop a culture of pride and excellence in your area of responsibility.Ensure that agent SLA’s are met and enforced.Manage all assets under your control correctly.Effective and efficient management of collections and deliveriesCompile Route Optimization reports as well as SLA reportsMonitoring of the collection and delivery performanceProblem identification, analysis and implementation of solutionsEnsuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.Monitoring and ensuring the safety and security of staffJob Requirements - Experience and Education
Matric (Grade 12)Tertiary qualification in Logistics is advantageousMust have a valid Code 8 Driver’s licenseMS Office applications (Word, Excel, & Outlook)- Advanced Excel & Power BIMust have at least 5 years’ experience in OperationsMust have minimum 2 years management experienceTransportation / Logistics jobs