Training Consultant for Financial Software (POS24092)
Somerset West
R 18 000 to R 23 000
Requirements :
- Training / Teaching / Lecturing or consulting experience in Accounting / Bookkeeping
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, and Outlook, PowerPoint
- Excel proficiency intermediate
- Customer service / support experience will be advantageous
Responsibilities :
Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date : 30 April 2024