Job Purpose
To build and manage a commercially viable clinic through the promotion and delivery of professional, value‑adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.
Job Objectives
- To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
- To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
- To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- To ensure patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
- To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
- To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
- To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
- To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
- To manage adverse events and emergencies in a professional and effective manner
Qualifications and Experience
Registration as Professional Nurse with SANC3 year diploma in nursing or the 4 year degreeA minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and MidwiferyUnisolv and Allegra (preferable)Skills, Abilities and Job Related Knowledge
Financial and commercial acumenTime managementIntegrityMarketing and selling skillsAbility to work independentlyConfident and engagingCustomer service orientatedProactiveAttention to detailsComputer Literacy (MS Office, including outlook, word and excel)Competencies
Delivering Results and Meeting Customer ExpectationsPersuading and InfluencingRelating and NetworkingPlanning and OrganisingAdhering to Principles and ValuesFollowing Instructions and ProceduresEntrepreneurial and Commercial Thinking#J-18808-Ljbffr