Overview
Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and achieving great things. We pride ourselves in helping our financial advisors to realise their worth. Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth. This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.
What will you do?
The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long-term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.
What will make you successful in this role?
- Assist in growing the Sanlam Adviser Business
- Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
- Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.
Responsibilities and behaviours
Revenue generation (single and recurring premiums)Activity quotasPromote the Sanlam brandTreating customers fairly to be applied to all client engagementsRole is aligned to your personal career aspirationsNetworking, prospecting and leads generationFace to face interactions, social or business, to create business opportunitiesProspecting of new clients through creative opportunities such as business / social networks, associations or ad hoc presentationsTurning trusted relationships into business relationshipsStrengthening existing relationships by increasing the current serviceUse existing sources to establish opportunities across Sanlam businessesPersonalised client value propositionsMarketing on social mediaUndertake selected client focused activities to generate leads and informal prospecting opportunitiesMining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent marketStructuring and implementing focused campaigns with new or existing clients in the defined marketRequesting active and ongoing leads and referrals from othersMonitoring and respond to client activities such as maturities, cancellations or surrenders within the defined marketClient consultations and salesEnsure all client interactions are compliant in terms of disclosures and advice given (provide written / electronic information required for compliance)Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findingsConduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the client\'s full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history)Provide sound personal financial planning adviceApply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolioPresent financial solutions to the client in a professional and competent manner aligned to Treating Customers FairlyUse relevant processes and system tools to capture analysis information and update records accordinglyReview client\'s portfolio annually by undertaking the above stepsClient ServiceEnsure all client interactions are ethical, courteous and professionalFollow-up or refer all existing business queries to be resolved timeously through back-office supportStrive for excellent, value-added service to clients so that they do not seek competitor products or servicesUndertake continuous learning in terms of knowledge, skills and market / industry issues so as to service clients within the defined marketInitiate long term client relationships and maintain a relational focusMonitor, update and reporting (weekly / monthly)Document and Present the Following Activities
Number and profile of contacts, appointments, consultationsIssued business and revenue against targetsUpdate client details on recordsAppropriate workflow and activity monitor system entriesQualification and Experience
Grade 12
FAIS \u0027Fit and Proper\u0027 requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months
Knowledge and Skills
Financial advice and supportProduction target achievement and budgetingCompliance and risk managementClient relationship managementFinancial planning and recommendationsPersonal Attributes
Communicates effectively - Contributing independentlyTech savvy - Contributing independentlyAction oriented - Contributing independentlyInterpersonal savvy - Contributing independentlyPersuades - Contributing independentlyBuild a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Collaborates - Contributing independentlyBeing resilient - Contributing independentlyDrives results - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyTurnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.
Seniority level
Entry levelEmployment type
ContractJob function
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