Team Leader : Quality Assurance & Insights - Operational Delivery

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Team Leader : Quality Assurance & Insights - Operational Delivery

We're on the lookout for energetic, self‑motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below :

1.To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To lead a designated functional team in Operational System Support, prioritising and overseeing work within the Business Support Center and provide subject‑matter expertise and actionable insights that will influence decision making and improve service delivery across BSC that are aligned with the objectives, plans, processes and standards of the Operational System Support Department.

Experience

Minimum / Ideal

• Minimum of 3 - 5 years’ experience in Quality management or a relative field in an Innovative environment.
• Minimum 3 years’ experience in leading a team in a fast‑paced environment.

Function specific experience :

Qualifications (Minimum)

Qualifications (Ideal or Preferred)

Knowledge

Minimum / Ideal

Skills

Conditions of Employment

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec