Overview
Business Segment : Personal & Private Banking
To attend to any cash related matter (e.g., walk-in customers, ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Minimum Qualifications
- Secondary / High school / A levels / Matric
- National Certificarte in Banking (NQF5 FAIS Aligned Qualification)
Experience
Branch Operations3-4 years of previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.Familiar with the legal aspects regarding cheques and cash handling.Knowledge of the functions of other departments within the branch.Additional Information
Adopting Practical ApproachesArticulating InformationExamining InformationExploring PossibilitiesFollowing ProceduresApplication & Submission Verification (Business Banking)Banking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)#J-18808-Ljbffr