Senior Global SaaS Support & Operations Specialist

A leading SaaS company is seeking a Senior Customer Operations Support Agent to play a pivotal role in client interactions. The ideal candidate will have over 4 years of customer support experience, strong organizational skills, and the ability to handle complex cases. This position offers flexibility to work remotely within South Africa, and is part of a collaborative and mission-driven team. If you are proactive and empathetic, this may be the role for you.

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