Talent.com
This job offer is not available in your country.
Client Liaison -Inbound Call Centre

Client Liaison -Inbound Call Centre

Status StaffingParklands, Western Cape, ZA
30+ days ago
Salary
ZAR 10,000.00 monthly
Job description

Our client in Parklands North is seeking a Client Liaison for their inbound call centre. The ideal candidate will have a Matric (Grade 12) qualification, with at least 2 years of experience in a call centre or telesales environment. A proven track record of success in telesales or call centre settings is essential. The role requires proficiency in Microsoft Office (Word, Excel, PowerPoint), along with excellent communication skills in both English and Afrikaans. The successful candidate must be patient, target-driven, and able to build strong rapport with clients.

A recent professional profile photo is to accompany your application

EMPLOYMENT TYPE    :            Permanent

SECTOR                          :            Sales

BASIC SALARY              :            R10 000.00 + Commission + Benefits

START DATE                  :            A.S.A.P / Immediate

REQUIREMENTS :

  • Matric (Grade 12) is required
  • 2+ years of experience in Call Centre or Telesales
  • Proven track record of success in telesales or call centre environments
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Patience when dealing with customers
  • Ability to communicate effectively and build rapport with clients
  • Target-driven with a strong focus on achieving goals
  • Fluent in both English and Afrikaans (non-negotiable)

DUTIES :

Primary Responsibilities :

  • Booking and converting leads into appointments for our product specialist in the field (NO COLD CALLING)

    • Customer Assistance :

  • Assess client needs, and provide product recommendations based on customer preference

    • Product Knowledge :

  • Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions.

    • Sales Process :

  • Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items like accessories or warranties

    • Providing Information on Delivery & Assembly :

  • Inform customers about delivery timelines, costs, and any assembly or setup options available. Arrange for deliveries or coordinate with logistics teams

    • Meeting Sales Targets :

  • Work toward achieving sales targets through effective customer interaction and closing sales

    • Should you meet all the requirements, apply on our website at www.statusstaffing.com today.

    Should you not hear back from us within 10 working days, please consider your application as unsuccessful.  We will retain your credentials for future similar roles.