Senior Fraud & Risk Analyst

Our client is committed to building a financial system that works for all this includes consumers merchants banks regulators and law enforcement. Fraud and identity are unfortunately still significant challenges for everyone involved in payments and commerce. Our client is committed to combatting this and is building both tools and capabilities to improve its abilities in this space. The Law Enforcement Community (LEC) does a great deal to support the victims of crime and seek out the perpetrators so our client is looking to build a strong connection with LEC.

Role Overview

The Senior Fraud & Risk Analyst is responsible for protecting our client and its users from all forms of fraud across payment products. The analyst will lead fraud detection prevention and dispute management processes end-to-end ensuring regulatory compliance and safeguarding the payments ecosystem. This role requires deep expertise in transaction monitoring fraud investigations and risk management while fostering strong relationships with financial institutions merchants and internal stakeholders.

Job Type : Full Time / Permanent

Location : Cape Town

Work Place : Hybrid

Requirements

• Minimum 5 years in fraud prevention / management in the payments industry.
• AFCE / ICFP certification.
• Proficiency in SQL with proven ability to extract analyze and interpret transaction data.
• Demonstrated experience in fraud transaction monitoring tools and systems.
• Fraud & Risk Expertise : Strong understanding of fraud typologies detection methodologies and dispute resolution processes in South African payments.
• Stakeholder Management : Proven ability to manage relationships with banks merchants regulators and internal stakeholders at senior levels.
• Regulatory Knowledge : Knowledge of SA banking regulations scheme rules and compliance standards related to fraud.
• Analytical Ability : Data-driven objective and skilled in building metrics to measure fraud risk and drive decision-making.
• Investigative Mindset : Hands-on experience in fraud investigations from case handling to escalation with law enforcement.
• Execution Skills : Ability to manage high-pressure situations negotiate timelines and influence across functions and external partners.
• Ability to operate autonomously with strong attention to detail.
• Strong drive to learn and continuously expand knowledge of fraud trends tools and regulations.
• Willingness to adapt to a fast-paced evolving environment.
• Commitment to putting in the extra mile when needed to protect the business and its customers.

Responsibilities

Fraud Dispute & Case Management

Transaction Monitoring & Rule Management

Fraud Investigations & Intelligence

Relationship & Stakeholder Management

Governance Compliance & Legal

Key Skills

Microsoft Office,Risk Management,Financial Services,Customer Service,Fraud,Root cause Analysis,Law Enforcement,Banking,Analysis Skills,Authentication,Qualitative Research Interviewing,ACH

Employment Type : Full Time

Experience : years

Vacancy : 1