Senior Ops Processing Admin - Validations

Senior Ops Processing Admin – Validations

Join to apply for the Senior Ops Processing Admin – Validations role at Nedbank

Cluster and Location

Group Finance - GBS INVOICE PROCESSING

Job Family

Administration, Operations and Facilities

Operations

Manage Self : Technical

Job Purpose

To ensure financial transactions are processed within the agreed turnaround times in terms of the laid down procedures and processes to effectively manage risk within the bank.

Job Responsibilities

• Minimise financial risk by ensuring accuracy of transactions processed for payment.
• Ensure that validated documentation is processed accurately by following controls and relevant procedure and process.
• Prevent financial loss by ensuring accurate calculations and capturing.
• Meet stakeholders’ expectations by ensuring agreed Service Level Agreements (SLAs) area adhered to.
• Provide customer satisfaction and feedback by investigating and resolving outstanding queries / complaints within the agreed time frames.
• Build and maintain stakeholder relationships by meeting SLAs, providing feedback and taking corrective action where appropriate.
• Highlight risk by reporting exceptions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.

Preferred Qualification

Minimum Experience Level

Technical / Professional Knowledge

Seniority level

Employment type

Job function

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