Receptionist

We use our expertise and products to craft customer experiences.

Our range of services helps global brand acquire, engage and retain choice-rich customers.© Collinson International Limited.

Registered in England & Wales under registration No.

Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.Collinson Group is a global leader in driving loyalty and engagement for many of the world's largest companies.

Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem.

The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities : Loyalty, Lifestyle Benefits, and insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over m end consumers.

We have more than 25 years' experience, with 28 global locations, servicing over clients in countries, employing 1, people.

The role : As a receptionist, you'll be the friendly face and welcoming voice that sets the tone for everyone who walks through the door or calls in.

Your primary role is to create a positive first impression by greeting visitors, clients, and callers with warmth and professionalism.

You'll be the go-to person for directing people to the right departments, answering questions, and ensuring everything runs smoothly.

You'll also take charge of managing appointments, schedules, and reservations, keeping the office organized and on track.

Beyond that, you'll help with vital administrative tasks, like sorting mail, managing office supplies, and even lending a hand with basic bookkeeping.

In short, you'll play a key role in facilitating seamless communication and making sure every visitor feels valued from the moment they arrive.Key responsibilities : Handling account inquiries and managing invoicingAnswering phone calls, transferring them to the right person, and taking detailed messagesCoordinating the creation of staff ID cardsManaging boardroom bookings and ensuring smooth meeting setupsOrganizing travel arrangements, including booking flights and accommodation for visitorsOverseeing facilities maintenance and addressing any issuesCommunicating with service providers and contractors to ensure services are delivered as neededRequesting and reviewing quotes for business needsUpdating and maintaining the emergency contact fileOrdering and distributing office stationery to keep supplies stockedPurchasing consumables to maintain day-to-day operationsWelcoming and assisting visitors with a friendly and professional attitudeManaging the suggestion box to capture ideas for improving the workplaceExperience & qualificationsWe are looking for a dynamic and professional individual with the following qualifications : Matric certificate and at least 6 months of experience in a receptionist roleHands-on experience with handling invoices and basic accounts managementAn articulate and friendly telephone manner with excellent communication skillsResourceful and able to research and source information when requiredCapable of assisting colleagues with queries in a helpful and professional mannerComfortable with repetitive tasks and maintaining consistencyAbility to thrive in a fast-paced, ever-changing environment and stay calm under pressureStrong sense of integrity, confidentiality, and professionalismExcellent time management skills, with the ability to multitask, stay organized, and prioritize effectivelyGood computer literacy and proficiency with essential PC applicationsIf you're ready to take on a role that offers variety, responsibility, and a chance to make a real impact, we'd love to hear from you!