Job title : Casino Product Specialist : Sunbet (Sandton)
Job Location : Gauteng,
Deadline : December 20, 2025
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Description
Sun Bet, as the online betting and gaming division of Sun International, will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on betting and gaming product performance, revenue growth, operational governance and service standards, as well as building strategic relationships and partnerships with key stakeholders; and leading the integration of online sports betting projects into operations.The Casino Product Specialist will be responsible for the measurement, development and management of online gaming products and tools, implementing new products and enhancing existing product offerings based on data analysis and market indicators, with the aim of promoting SunBet as the online gaming brand of choice.This will include the analysis and interpretation of business intelligence tools and data, reporting on trends, piloting and testing of products and making recommendations to continuously improve casino product innovation, standards, and to deliver results.Requirements
Qualifications
3 Year Degree / Diploma in Business ManagementExperience
8 years’ experience in product management within the gambling / online gaming industryExperience with online casino product offerings and the evaluation of its effectiveness in marketSkills & Knowledge
Evaluating Analysing InformationInnovatingCreating & ImprovingMeasuring products, risk & resultsManaging Customer & Stakeholder relationshipsEmbracing ChangeCollaboratingTaking ownershipStrong verbal and written communicationKnowledge of slots / casino productsBusiness acumenStatistical skillsFinancial acumen / aptitude for numbersGaming Compliance ProceduresProficient Computer Skills – MS Office; EGSNetworking skillsSLA & Contract managementMarketing knowledgeKey Performance Areas
Work cross-functionally to define and implement casino product roadmaps, prioritize features and execute the end-to-end product life cycleDevelop reporting & analysis methods / templates for the casino operations to understand product performancePerform data analysis on casino product performance, product spend, odds and margin analysis, customer segments and player profitability, casino promotions etc. to drive product decisionsAnalyse and diagnose product performance issues and challenges and offer a solution in line with product knowledge and business needsProduce weekly, monthly and quarterly reports on casino products in order to determine growth and performance of gamingDevelop and implement action plans to boost casino performance and offers to be competitive to various casino segmentsResearch, recommend and implement gaming product innovation of new technologies across the customer experienceWork collaboratively with all customer facing functions to ensure a consistent and accurate message is provided to customers on casino productsQuality assure and test / pilot solutions and products before delivery to businessCollaborate with management, operations teams and compliance teams to mitigate casino operational riskUnderstand casino capabilities and customer needs and anticipate their future needsMonitor and review the casino gaming revenue and identify challenges that need to be addressedReview, measure and optimise casino promotional campaigns and bonus offersCommunicate and monitor the effectiveness of bonusing tools on customer behaviour and adjust where relevantWork closely with CRM teams to identify opportunities to promote network promotions, exclusive game launches, new supplier integrations and new features introduced on the platformCreate and present Post Campaign Analysis reportsCollaborate with various operational teams to facilitate and monitor the integration and content release processes for new game providersFollow a data-driven approach to continuously monitor the performance of the gaming offering and make adjustments to the casino lobby accordinglyProject manage marketing campaigns from concept to execution, working with marcomms teams, design, digital and operations teamsFacilitate and maintain partnerships / relationships to support the development, refinement and implementation of products and servicesAdministrative / Management jobs