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Commercial Underwriter -Online

Commercial Underwriter -Online

Santam InsuranceBellville, ZA
30+ days ago
Job description

Job title : Commercial Underwriter -Online

Job Location : Western Cape, Bellville

Deadline : September 28, 2025

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Job Description

  • Work in this job family stream is concerned with managing commercial risk by providing specialist technical underwriting advice. COE is a highly technical role with strong client focus. The key focus is on underwriting new and existing business to maintain profitability while also creating a platform to aid the growth process.
  • COE’s are responsible for taking sound underwriting decisions through mandates and taking initiative. The COE is a key source of knowledge and leverage to the business at large. COE is the gate keeper of the health of the risk.
  • Principal Accountabilities

  • Effective underwriting of complex risks (new business, renewals, ad-hoc)
  • Identifying re-insurance and appropriate action
  • Effective screening actions
  • Providing quality and correct feedback on high level technical queries
  • Working within higher level mandates
  • Ownership of non-standard commercial products
  • Negotiating with internal and external clients
  • Building and maintaining relationships at various levels within the organisation including CCC, Distribution and HO underwriting
  • Strong retention (profitability and growth) focus
  • Qualification and Experience

  • A minimum of 10 years underwriting experience within a short-term Commercial insurance industry required.
  • Grade 12
  • FAIS compliant : 120 credits on NQF level 5 (Commercial Lines)
  • Proficiency in MS Word and Excel
  • Santam Commercial product training (SMK’s)
  • Regulatory Examination (RE)
  • B. Degree / AIISA or comparable short term insurance qualification
  • Extensive short-term insurance knowledge
  • Risk Identification and Assessment programme (RIA)
  • A good understanding of contact centre processes, SLA’s and commercial quoting tools.
  • Competencies

  • Delivering results and meeting client expectations
  • Ability to cope with conflicting demands and to prioritise tasks
  • Ability to influence
  • Enterprising and commercial thinking
  • Deciding and initiating action
  • Relating and networking
  • Analysing
  • Applying expertise and technology
  • Achieving personal work goals and objectives
  • Continuous professional development
  • Researching
  • Planning and organising
  • Writing and reporting
  • Following instructions and procedures
  • Skills

  • Good communication and negotiation skills
  • Proficient in Afrikaans and English
  • Strong client service orientation
  • Strong analytical skills
  • Ability to work under pressure
  • Strong sense of self-management
  • Strong relationship building and network skills (internal and external parties)
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    Commercial Underwriter • Bellville, ZA