CRM and Email Marketing Executive

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Job Title :

CRM & Email Marketing Executive (Mid-weight)

Location :

Remote – South Africa

Working Hours :

9am – 5pm UK time (Monday to Friday)

About Our Client :

Our client is a fast-growing email marketing agency working with e-commerce and service-based brands across the UK and internationally. Their focus is simple but powerful : to help brands build genuine, lasting relationships with their audiences through strategic CRM and email marketing campaigns that actually drive revenue — not just vanity metrics.

They’re a small but highly collaborative team that values creative thinking, autonomy, and a strong sense of ownership. If you love blending data-driven decision-making with clever copy and clean execution, this is the kind of place you’ll thrive.

Job Description :

Our client is looking for a CRM & Email Marketing Executive to join their growing remote team. This role is perfect for someone who knows how to get inside a customer’s mind, can design and build impactful email flows, and understands the mechanics behind great CRM systems.

You’ll work directly with clients to craft strategic journeys, send compelling campaigns, and optimise performance through segmentation, testing and clever automations. Confidence in Klaviyo is a must — experience with other ESPs is a bonus.

This role suits someone who’s ready to take ownership of client accounts, manage multiple moving parts, and contribute meaningfully to overall CRM strategy.

Key Responsibilities :

Plan, write, and launch high-performing email marketing campaigns across multiple client accounts

Design and build automated flows and customer journeys in Klaviyo (and similar ESPs)

Analyse campaign data, identify trends, and turn insights into action

Segment audiences for smarter targeting and better engagement

Work closely with clients to shape their CRM and retention strategies

Keep projects running smoothly and communications clear

Identify and act on opportunities to improve messaging, processes or performance

Potential to bring on your own clients (optional but welcomed)

Requirements

3+ years experience in email marketing or CRM-focused roles

Solid knowledge of Klaviyo and confidence to learn other platforms as needed

Strong copywriting skills — with a grasp on tone, persuasion and clarity

Experience working with e-commerce brands and revenue-driving campaigns

Attention to detail and ability to manage multiple projects at once

Excellent communication skills, both written and verbal

Nice to Have :

Strategic thinking with a commercial mindset

Basic design ability or use of tools like Canva or Figma

Experience with customer segmentation, list hygiene, and growth tactics

Worked in an agency or across multiple client accounts

Familiarity with broader marketing or performance metrics

Ability to manage a full project lifecycle independently

A decent meme game (not essential, but culture matters here)

Benefits

Benefits :

Fully remote role working SA-based hours aligned to the UK

Flexible working where possible

Ongoing training and development support

Join a close-knit team where your ideas shape the direction of the business

NB : Due to the high volume of applications, if you have not received a response from the Talent Acquisition team within 4 weeks, please consider your application unsuccessful.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Marketing

Industries

Advertising Services

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