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AI BDR Manager (Outbound)

AI BDR Manager (Outbound)

DesignityWorkFromHome, Western Cape, South Africa
21 hours ago
Job description

As the AI BDR Manager (Outbound) , you will design and lead the operations of our AI-driven BDR engine. Your mission is to design, build, and orchestrate multi-channel outbound programs across email, cold calling, and social, powered by AI agents. You will continuously improve these programs through data, testing, and human‑in‑the‑loop guardrails. You will partner with Sales and Marketing to turn our ICP and messaging into a reliable, scalable pipeline engine and train BDRs and AEs to operate effectively within it.

By leading this function end to end, from agent architecture and deliverability to reply handling, qualification, and AE handoffs, you will drive more meetings, SQLs, and pipeline while reducing cost per meeting.

Our unique model connects marketing and creative leaders with the top 3% of US‑based creative and marketing talent, all led by experienced Creative Directors, Project Managers, and Marketing Strategists. Through our collaborative platform, we streamline the creative process, ensuring fast, high‑impact execution without the inefficiencies of hiring in‑house or the high costs of traditional agencies. Brands like Calendly, Kung Fu Tea, and Marriott Hotels trust Designity to handle their design and marketing needs—proving that there's a better way to scale creativity.

Designity delivers a seamless, results‑driven approach that makes creative collaboration effortless.

Primary Responsibilities

  • Build and own the AI agent for outbound outreach and cold calling.
  • Design and deploy outbound agents that automate and scale personalized outreach across channels.
  • Set and maintain guardrails and escalation to human rules to ensure quality and compliance.
  • Create outbound sequences, call flows, and messaging cadences that maximize engagement and conversion.
  • Maintain deliverability and compliance through domain warmup, inbox placement monitoring, and adherence to CAN SPAM, GDPR, and Do Not Call standards.
  • Translate ICPs into precise targeting, manage data hygiene, and maintain clean, enriched lists to optimize outbound performance.
  • Run experiments on messaging, timing, and channel order to identify what drives the highest reply and meeting rates.
  • Publish weekly scorecards that track reply quality, meeting rates, cost per SQL, and overall agent performance.
  • Document SOPs and create training materials to enable AEs and BDRs to operate effectively within AI‑assisted workflows.
  • Collaborate closely with Sales and Marketing to ensure alignment on outbound strategy, metrics, and process.
  • Evaluate, integrate, and maintain AI and automation tools to enhance efficiency and scalability.

Requirements

  • 5 to 7 years of experience in B2B outbound (BDR Ops, RevOps, Growth, or Sales Automation) with hands‑on ownership of sequencing, calling tools, and CRM systems.
  • Expert understanding of outbound outreach and what drives success in AI‑powered outbound campaigns.
  • Demonstrated experience building or managing AI‑assisted outbound (e.g., LLM / agent workflows, reply classification, personalized variants, call scripting / voice AI).
  • Proven track record improving email deliverability, reply quality, and meeting rate at scale; comfort with domain warmup and reputation management.
  • Excellent copy and conversation skills for cold email and cold call openings; rigorous A / B testing mindset.
  • Clear and confident communicator with the ability to align Sales and Marketing around shared goals and performance metrics.
  • Ownership mentality with a bias to ship, learn, and iterate quickly in a fast‑changing AI landscape.
  • Experience building or deploying AI BDR systems and familiarity with orchestration tools such as n8n or Zapier.
  • Mostly available during US business hours (9 : 00 a.m. – 5 : 00 p.m. EST) with at least 6 to 7 hours of overlap for candidates based in Europe or South Africa.

    • Benefits

  • Join a company at the perfect moment! Career‑making opportunity.
  • Work remotely full‑time, from wherever you are.
  • Flexible paid time off (available after 90 days) and company holidays.
  • Work with cutting‑edge AI and automation tools.
  • Enjoy dedicated focus times designed to boost productivity and creativity.
  • Fast‑moving, values‑driven, globally distributed team.

    • Please do NOT follow up on your application. We will be in touch within 2‑3 weeks if you’re qualified.

    At Designity, employment decisions are based on business needs, qualifications, and merit. We are an Equal Opportunity Employer, valuing diversity in culture, perspectives, skills, and experiences, which strengthens our team, clients, and products.

    Be cautious when applying. Official communications from Designity will come only from the Designity.com domain. We will never request payment details. Beware of scammers using fake domains like Designity.team to attempt fraud.

    The Hiring Process

    1. Interactive Application

    We don’t read resumes! Because we believe in getting to know you in a more effective way, we may ask for a quick video to let you express yourself.

    2. Q&A Group Video Call

    A member of the Careers & Community team will schedule a 45‑minute group video call so you can learn more about the Designity community.

    Because work product tells us more than words on a resume, we assign you a challenge project so you can show off your skills!

    4. Technical Interview

    Have a chance to meet with one or more of the leaders to chat about the role and opportunity and talk through your challenge project and portfolio.

    5. Offer & Onboarding

    Getting started is as easy as 1‑2‑3! Once you accept an offer, we celebrate! Then, we move you into our onboarding process to start your journey.

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    Outbound Manager • WorkFromHome, Western Cape, South Africa