Senior Credit Controller

Overview

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025.

Role Purpose : To manage the Vodacom Corporate Business credit collection portfolio and ensure that the accounts are paid when due.

Responsibilities

• Ensure 100% of all KPI targets are met in line with C&R policies.
• To minimize bad debt.
• To ensure query resolution.
• To follow up on non-payments.
• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers.
• Ensure monthly billing and reports are sent out timeously.
• Manage speedy dispute resolution.
• Daily coding of the bank statement.
• To maintain and continue building relationships with customers.
• Attend client meetings when required.
• Ensure that all collection targets and KPI’s are met.
• Allocation of client payments.
• Risk management.
• Approval of new business for existing clients.

Ideal Candidate / Qualifications

Job Knowledge

Pivots

Job-Related Skills

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Closing date for Applications : 30 September 2025.

The base location for this role is Midrand, Vodacom Campus.

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

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