Sales Manager

Responsibilities

• Manage both Local and Exports Sales teams : KPIs, sales planning, budgets
• Develop and implement sales strategy for both Local and Export sales
• Local and Exports sales budgeting and forecasting
• Lead sales team to achieve their targets
• Manage customer expectations and relationships
• Handling customer complaints and ensuring customer satisfaction
• Identify and generate potential leads and new markets
• New client acquisition
• Manage selected key accounts / customers
• Maintain relationships with key customers including facing key customers
• Manage sales pipeline and report on sales activity on a weekly basis
• Manage quotations and estimates to be done correctly and within set timeframes
• Manage customer base debtors and assist with follow-up payments
• Manage estimator and draughting department, balancing load and prioritizing enquiries
• Analyse sales data to adjust customer and market approach accordingly
• Manage sales processes to ensure they are efficient and effective
• Co-ordinate sales leads with the relevant group companies to discuss best approach
• Support sales team by ensuring factory production aligns with project dates
• Coaching, motivating, mentoring, building and supporting the sales team
• Build a solid, positive, customer-centric, ethical and high performing sales culture
• Exhibit at expos and trade shows
• Manage sales team commission monthly where applicable
• Ensure pricing and discount structures are revised regularly and communicated to Estimator team

Skills Requirements

Experience

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