Citrix Certified Associate - Virtualization (CCA-V) or similar
5 + years supporting Citrix in a senior position
Experience supporting either Hyper-V, VMware or Nutanix AHV
Good understanding of Citrix and Microsoft server infrastructure
Overall Responsibilities :
Support Citrix Virtual Apps and Desktops
Support Citrix Application Delivery Controllers
Support Citrix DaaS
Proactive Citrix support via Goliath monitoring
Proactive analysis and reporting on Citrix system health
Patch management of Citrix systems
Assist with escalations from 1st and 2nd line support
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Senior Engineer • Cape Town, South Africa
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