Demand Planner

Demand Planner

Supply Chain–

The purpose of the position is to keep stock levels at optimum levels in all locations across the country.

This department is important in maintaining model stock levels across all locations, executing promotions,

managing item masters, forecasting, planning, and uploading allocations and to manage suppliers. It

stretches over several customers and national stock holding. Relationship management, reporting, and

expediting on assured supply issues are of importance for the department. A strong sense of urgency and

attention to detail are key requirements.

This is a skilled level position, where teamwork is expected from staff while maintaining excellent

relationships with internal and external stake holders.

The Key Functional Responsibilities :

Customer management

• Maintain a professional relationship with the customer & suppliers.
• Handle queries with customers and escalate where needed to the appropriate levels.
• Ensure that all customer risk, supplier concerns and possible stock outs are communicated to the

customers timeously.

Stock cover reporting

weekly basis as required to ensure optimal execution.

agreed times using the Projected Days Cover Report.

and updated to accommodate both suppliers lead times and pareto level in accordance with warehouse

utilization.

information must be verified with suppliers.

accommodate deadlines.

Out of stock management

anomalies before distributing to customers.

Make certain of assured supply

parameters.

have taken place. In the case of a non-delivery, immediate follow up with the supplier and book a new

time slot. Escalate non-delivery to customers & manager, where required.

being planned for.

Managed Freight and sent to the relevant DCs.

Strategic alignment of inventory levels & cash flow

with delivery schedules and DC capacity.

ensuring optimum stock levels during peak periods with minimal impact to DC capacity.

impacting on assured supply.

weekly basis to ensure that a plan of action is available to deplete stock.

Imports management (If Applicable to your Account)

improve operating efficiencies.

items and report to customers on possible risk.

Exports management (If Applicable to your Account)

General

outbound volumes and other issues arising.

Experience Required