Senior Site Reliability Engineer

Company Description

What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce.

Our mission is simple : help businesses build stronger relationships through seamless digital commerce.

At Sana Commerce, you’ll join a team that’s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact.

About the role

We’re looking for a Senior Site Reliability Engineer (SRE) to enhance the reliability, performance, and scalability of our global e-commerce platform.

You’ll play a critical role in building resilient systems, automating infrastructure, and driving observability across Azure and Kubernetes environments.

This is a hands‑on engineering role where you’ll blend reliability strategy with real‑world execution, keeping today’s systems healthy while shaping the ones we’ll depend on tomorrow.

Job Description

What you’ll do

• Lead incident response and postmortems, drive investigations, document learnings, and implement permanent fixes to prevent recurrence.
• Manage and optimize Azure Kubernetes environments, own cluster configurations, performance, cost control, and security best practices.
• Build observability systems, develop dashboards, alerts, and metrics using Dynatrace, Honeycomb, ElasticSearch, Grafana / Kibana, and Azure Monitor (KQL).
• Automate for resilience, write reliable scripts in PowerShell, Bash, Python, or C#, embedding logging, rollback, and version control.
• Implement Infrastructure-as-Code, design and maintain Terraform, Bicep, or ARM templates to standardize and automate deployments.
• Optimize system performance, identify bottlenecks through deep monitoring, dump analysis, and right-sizing of cloud resources.
• Collaborate across engineering teams, integrate reliability principles into CI / CD pipelines and the broader SDLC.
• Participate in on‑call rotations, lead during critical incidents, ensuring lasting fixes and operational excellence.

Qualifications

What you’ll bring

Microsoft Certified : Azure Administrator Associate

Why you’ll love working here

Our values

At Sana Commerce, our values drive everything we do :

Ready to build reliability that scales?

Apply now and help shape the foundation of our next‑generation SaaS platform.

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