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Sales Engineer

Sales Engineer

Pro TemRandburg, Gauteng, South Africa
30+ days ago
Job description

Job Purpose :

To drive sales growth by providing technical expertise to customers before and after the sale. The Sales Engineer acts as a key link between the sales team and the engineering / technical departments, ensuring customer requirements are fully understood and met through tailored solutions.

Key Responsibilities :

  • Understand customer needs and provide technically sound solutions to meet them.
  • Support the sales process from lead generation and qualification through to closing.
  • Deliver technical presentations and demonstrations to potential clients.
  • Prepare and follow up on quotations, proposals, and technical documentation.
  • Liaise between customers and internal teams (engineering, R&D, production, etc.).
  • Maintain a deep understanding of company products, technologies, and applications.
  • Attend trade shows, exhibitions, and industry events to promote products / services.
  • Collaborate with the marketing team to support product launches and promotions.
  • Provide post-sales technical support and ensure customer satisfaction.
  • Keep accurate records of sales activity, opportunities, and customer interactions in the CRM system.

Key Skills & Competencies :

  • Strong technical understanding of the company’s products or services.
  • Excellent communication and presentation skills.
  • Strong problem-solving and analytical skills.
  • Ability to explain complex technical information to non-technical stakeholders.
  • Negotiation and customer relationship management.
  • Project and time management abilities.
  • Proficiency in Microsoft Office and CRM software (e.g., Salesforce, and Intacct).

    • Qualifications :

  • Degree or diploma in Engineering (e.g., Mechanical, Electrical, Industrial, or related field).
  • Sales or business development training is advantageous.
  • 2–5 years of experience in technical sales or a similar role.
  • Industry-specific certifications or product knowledge may be required.

    • Key Performance Indicators (KPIs) :

  • Revenue growth and sales target achievement.
  • Lead conversion rate and quote-to-order ratio.
  • Customer satisfaction and retention.
  • Response time to customer inquiries and proposals.
  • Accuracy and effectiveness of technical proposals.

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    Sales Engineer • Randburg, Gauteng, South Africa