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Senior Specialist : Market Segment Research (Contract Ending 31 March 2028) (10606)

The South African Revenue ServiceZA

12 days ago

Job description

Job title : Senior Specialist : Market Segment Research (Contract Ending 31 March 2028) (10606)

Job Location : Gauteng,

Deadline : November 16, 2025

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Job Purpose

To provide in-depth market research and analysis of products as per legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

Honours Degree / Postgraduate Diploma (NQF 8) in Economics, Econometrics, Business Science, Finance, or related field AND 10 – 12 years in Development Economics with Behavioural Science experience, of which 3 - 4 years at a specialist level.

#ALTERNATIVE

Bachelor’s degree / Advanced Diploma (NQF 7) in Economics, Econometrics, Business Science, Finance, or related field AND 12 - 15 years’ experience in Development Economics with Behavioural Science of which 3 - 4 years at a specialist level.

Job Outputs : Process

Analyse and recommend improvements to specialist systems, procedures, policies, and practices.

Contribute to the optimal use of organisational resources by advising on effective planning and development of resource plans within your area of specialisation.

Develop multiple practices aligned with operational policies and procedural frameworks to support tactical development and excellence.

Apply technical or professional expertise to identify and recommend tactical solutions to defined challenges.

Ensure timely communication of progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.

Implement research methodologies that support the monitoring and reporting of analytical activities.

Influence and communicate across business areas to minimise resistance and encourage adoption of new approaches.

Integrate business information to analyse and produce reports that highlight trends, discrepancies, and insights for decision-making.

Optimise goal achievement through tactical strategy development and the enhancement of practices, processes, and systems across the internal value chain.

Plan for continuous improvement of practices and systems to meet objectives and enhance tactical excellence.

Proactively identify interconnected problems, assess their impact, and develop best-fit, best-practice solutions.

Recommend and implement changes to optimise processes, systems, and practices, driving innovation and improvement.

Translate top-down policies into actionable changes within your practice area and communicate their impact to stakeholders.

Governance

Develop or align governance and compliance policies to effectively manage risk exposure and liability within your practice area.

People

Apply new knowledge and skills gained through formal and informal learning to your role.

Provide specialist support, advice, and thought leadership within your area of expertise.

Finance

Implement and monitor financial controls, cost management, and corporate governance within your area of specialisation.

Client

Develop and implement practices that promote delivery excellence and encourage exceptional stakeholder service.

Participate in the specialist practice community and contribute to organisational knowledge sharing.

Provide authoritative, specialist expertise and advice to both internal and external stakeholders.

Research, benchmark, and develop models to enhance client service delivery and operational efficiency

Behavioural competencies

Fairness and Transparency

Expertise in Context

External Awareness

Commitment to Continuous Learning

Accountability

Conceptual Ability

Trust

Respect

Honesty and Integrity

Problem Solving and Analysis

Analytical Thinking

Attention to Detail

Organisational Awareness

Technical competencies

Functional Policies and Procedures

Creative and Innovative Thinking

Data Collection and Analysis

Economic Research

Efficiency improvement

Policy Analysis

Reporting

Research

Business Knowledge

Research / Data Analysis jobs

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