Client Service Coordinator SA

Position : Client Services Coordinator / Copywriter

Working hours : MondayFriday 2pm11pm PST

About the company :

We help professionals elevate their careers with expertly crafted resumes

cover letters LinkedIn profiles and strategic interview prep. Our work directly

impacts lives - and we do it with speed precision and heart.

About the role :

Were looking for a Client Services Coordinator whos not just reliable - but

remarkable. Youll be the go-to person ensuring our clients feel heard supported

and delighted from start to finish. This role is a mix of project coordination client

communication and process management - ideal for someone who thrives on

ownership details and delivering top-tier service.

You wont just manage tasks - youll be an essential voice in improving our client

experience and driving retention and referrals.

Duties and responsibilities :

As our Client Services Coordinator youll be at the heart of client success and operational excellence. Your daily responsibilities will include :

• Managing client communications across LinkedIn Gmail phone and chat - always with professionalism warmth and speed.
• Editing and preparing client-facing documents (communications proposals reports) to ensure polished high-impact delivery.
• Conducting follow-ups to check satisfaction address issues and keep projects on track.
• Supporting and collaborating with our US-based team to ensure workflows run smoothly and clients feel consistently supported.
• Working directly with the Operations Manager to take on tasks solve problems and ensure nothing falls through the cracks.
• Engaging in complex data entry across Microsoft Excel and online portals accuracy and efficiency are key.
• Creating and maintaining clear communication workflows to streamline both internal and external processes.

Recruitment administration experience and strong attention to detail.

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full Time

Experience : years

Vacancy : 1