OMF Client Relations Consultant (Branch)Old Mutual • Polokwane, ZA
OMF Client Relations Consultant (Branch)
Old Mutual • Polokwane, ZA
13 days ago
Job descriptionTo provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. Has a good understanding of products and services. Provide advanced product / service information. Record and process customer orders, selecting the most appropriate approach based on predefined options. Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately. Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints. Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities. Interview the customer, following a multilevel sales script, to clarify the customer's requirements. Provide exceptional service to customers to encourage continued use of the organization's products / services. Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards. Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling Action Oriented Communicates Effectively Customer Focus Decision Quality Ensures Accountability Instills Trust Interpersonal Savvy Nimble Learning NQF Level 3 & NQF Level 2 - Below school leaving 11 November 2025 Customer Service jobs
Job title : OMF Client Relations Consultant (Branch)
Job Location : Limpopo, Polokwane
Deadline : January 30, 2026
Quick Recommended Links
- Jobs by Location
- Job by industries
Job Description
Responsibilities
Product / Service Information
Customer Order Processing
Resolving Customer Issues
Customer Relationship Development / Prospecting
Customer Relationship Management (CRM) Data
Customer Needs Clarification
Renewals
Operational Compliance
Personal Capability Building
Skills
Competencies
Education
Closing Date
Create a job alert for this search
Client Consultant • Polokwane, ZA
Related jobs
Ever thought about working remotely for a UK-based company while doing what you love? We’re looking for someone who’s super organised and loves keeping things running like clockwork.In this role, y...Show more Looking for a remote role with a UK-based company where your organisational talent truly matters? We’re hiring a Remote Business Support Administrator to keep our operations tight, tidy, and effici...Show more 
Sales Development Representative
DevFinders • Mokopane, LP, ZA
Residential and End of Tenancy services.As we continue to grow, we’re looking for a confident and enthusiastic.Sales Development Representative.
Reach out to warm leads provided by the company and c...Show more
Last updated: 26 days ago
RB-LS : Business Development Manager - Corporate Salary Relationship
Confidential • Mandvi, India
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank.The department drives business from 2700+ branches and is responsible for sourcing...Show more
Last updated: 17 days ago • Promoted
Customer Service representative
CD Vision Marketing • polokwane, South Africa
We are looking for highly motivated and creative individuals to join.This exciting opportunity will suit an innovative and creative individual.
We do not discriminate against.The company has a beaut...Show more
Last updated: 19 days ago • Promoted
SALES AGENT
CD Vision Marketing • lebowakgomo, Limpopo, South Africa
Matrix Vision Marketing is hiring Sales Executive you will be a vital part of our sales team, responsible for promoting and selling our products to prospective clients.
Your ability to build relatio...Show more
Last updated: 30+ days ago • Promoted
Remote Company Administrator
DevFinders • Chuniespoort, LP, ZA
Remote
Last updated: 5 days ago
Junior Sales Consultant
CD Vision Marketing • polokwane, Limpopo, South Africa
CDV Marketing has become the leading destination in the sales and marketing sector.We put our clients at the heart of everything we do and enjoy creating a personal, and fun working environment.Fo...Show more
Last updated: 30+ days ago • Promoted
Remote Support Administrator
DevFinders • Chuniespoort, LP, ZA
Remote
Last updated: 16 hours ago • New!
Branch Manager - Lebowakgomo
Sanlam Group • Lebowakgomo, ZA
Job title : Branch Manager - Lebowakgomo.Job Location : Limpopo, Lebowakgomo.As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through dev...Show more
Last updated: 13 days ago • Promoted
RB-LS : Business Development Associate
Confidential • Mandvi, India
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the.The department drives business from branches across India and is responsible for sourci...Show more
Last updated: 17 days ago • Promoted
B2C Sales Associate
DevFinders • Chuniespoort, LP, ZA
We are a dynamic Residential and End of Tenancy Cleaning company, committed to delivering exceptional cleaning services to our clients.
We are looking for a vibrant, customer-centric.The ideal candi...Show more
Last updated: 26 days ago
Sales Support Executive
DevFinders • Mokopane, LP, ZA
Residential and End of Tenancy services.As our team grows, we’re looking for a confident and goal-oriented.Sales Development Representative.
As a Sales Development Representative, you’ll be responsi...Show more
Last updated: 26 days ago
Aspiring Financial Adviser- Lebowakgomo, Mokopane, Modimolle
Old Mutual • Lebowakgomo, ZA
Job title : Aspiring Financial Adviser- Lebowakgomo, Mokopane, Modimolle.Job Location : Limpopo, Lebowakgomo.Aspires to be a Financial Adviser.
We are looking for self-motivated and dynamic individu...Show more
Last updated: 8 days ago • Promoted