Client liaison and professional client relationship.â¯â¯â¯
Manpower management and rostering.
Equipment management.â¯
Effectively dealing with and managing client complaints.â¯â¯â¯
Ensure that contractual requirements are always met.â¯
Incident and investigations Management.â¯
Ensure compliance to the Companys disciplinary code.
Initiating and chairing disciplinary hearings.â¯â¯â¯
Ensure all company SOPS are followed;
Health and Safety Management.â¯
Ensuring Security Officers problems that are reported are solved.â¯
Ensure all BPC policies and procedures are always followed.â¯
After hours visits.â¯
Completion of daily, weekly, and monthly reports.â¯
Ensure training take place when required.
Assisting with shift changes as a standby manager.
Must be able to attend meetings and take calls to assist with matter of urgency even on rest days.
Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality.â¯
Preferred qualifications / attributes / skills :
Grade 12 or equivalent qualification;
PSIRA certification Grade A;
Firearm competency in handgun, rifle and shotgun
Valid regulation 21 certificate is an advantage;
Relevant experience in a managerial or similar position;
Knowledge of methods and techniques of risk management, business impact analysis and counter measures, and contingency arrangements relation to the serious disruption of IT services;
knowledge of tools or systems which provides access security control (i.e prevent authorized system access)
Must have confidence in dealing with the public;
Bilingual (English and any other South African language);
The ability to work under pressure;
First aid and fire-fighting training will be advantageous;
First Aid and Fire Fighting training will be advantageous;
Excellent written and verbal communication;
Computer literate and knowledge of MS Office;
The ability to communicate and present to all levels and work under pressure;