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Head of Product - Platforms
KudaCape Town, ZA13 hours ago
Job descriptionThe Head of Product, Platform will lead the Platform tribe at Kuda, overseeing Core Banking, Payments & Cards, and Internal Tooling. This tribe powers the reliability, scalability, and compliance of Kuda’s infrastructure — enabling all product tribes to deliver customer-facing innovation. You will own the tribe’s strategy, roadmap, and delivery, ensuring that platform investments translate into measurable business efficiency, regulatory readiness, and improved delivery velocity across the organisation. Define and own the Platform tribe strategy and roadmap, integrating business goals, regulatory needs, and market dynamics. Prioritise investments that improve system reliability, cost efficiency, and scalability while enabling new business opportunities. Set and communicate SMART goals (OKRs) to align teams and stakeholders. Lead tribe planning and QBRs, managing alignment and dependencies across tribes. Champion thin-slice, iterative delivery with measurable impact. Provide proactive visibility to leadership and stakeholders on roadmap progress, risks, and key decisions. Establish standards for system reliability, uptime, and performance, tracking SLA targets. Ensure compliance with card scheme rules, payment regulations, and data protection requirements. Drive automation and tooling that reduce operational friction and enhance efficiency. Use financial analytics to optimise ROI, cost-to-serve, and scalability. Analyse vendor costs, transaction volumes, reconciliation gaps, and efficiency gains to inform priorities. Apply cohort analysis to identify internal adoption trends and guide smarter platform investment. Hire, coach, and develop Product Managers with strong infrastructure and financial services instincts. Influence stakeholders by simplifying complex technical concepts into clear business narratives. Foster an inclusive, collaborative culture where teams feel empowered to contribute and own outcomes. Lead structural enhancements to Kuda’s infrastructure that benefit multiple business areas. Oversee transformation initiatives in core processes (ledger, payments, tooling) to increase efficiency. Act as a role model for learning, continuous improvement, and accountability. With BLO (Platform) : align on efficiency, uptime, and cost-reduction objectives. With DM / TLs : plan capacity, define SLAs, and deliver roadmap initiatives. With Other Tribes : manage dependencies for payment flows, ledger, and tooling access. With Risk, Compliance, Legal, Finance : ensure audit readiness, reconciliation integrity, and regulatory compliance. With Vendors : manage partnerships, SLAs, and integrations with card schemes, processors, and banking providers. 7+ years in Product Management, with 4+ years leading payments, cards, or core banking infrastructure products. Proven track record in building reliable, compliant financial platforms. Strong knowledge of local payment rails, card schemes, and core banking systems. Experience managing vendors and partners at scale. Data-driven decision-maker with financial modelling and ROI analysis experience. Excellent communication and influencing skills, able to simplify complex concepts. Experienced in mentoring Product Managers and building high-performing teams. Experience in Nigerian or emerging market financial infrastructure. Familiarity with CBN regulations, scheme certifications, ISO20022. Background in internal tooling or financial operations automation. Accounting / Financial Services jobs
Job title : Head of Product - Platforms
Job Location : Western Cape, Cape Town
Deadline : November 17, 2025
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Role Overview
Key Responsibilities
Strategy & Roadmap
Delivery & Execution
Reliability, Scalability & Compliance
Analytics & Financial Impact
People Leadership & Influence
Change Leadership
Day-to-Day Collaboration
Requirements
Nice to Have
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Head Of Product • Cape Town, ZA
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