Technical Assistant Hvac

Overview

POSITION PURPOSE

Provide hard technical services and repairs according to industry standards to manage and maintain life cycle expectancy and compliance of all serviced equipment. Support the technicians in the daily task and process's to be followed.

Essential functions and basic duties of the technician

• Admin support.
• Ensure all digital and paper trail documentation are completed after each task completion.
• No work will be done without a work instruction to authorise the technician to proceed with the work.
• The technician shall ensure that all digital support systems are utilised to capture all asset data and technical data to ensure compliance and the proof of execution of work.
• Attend scheduled meetings as and when required to ensure information and issues are shared and resolved.
• Preventative maintenance, asset verifications and corrective work.
• All PPM (Planned Preventative Maintenance) shall always be completed according to the set time schedule.
• All PPM work shall be executed in accordance to the industry standards as well as the original manufacturers specifications.
• You shall under no circumstances leave a site that is not safe or in a 100% working condition without reporting and recording the shortfalls on the Broll platform and to the Broll call centre.
• Before any corrective work are executed the Broll technical staff shall be aware of the timelines in order to execute the work on time. If not possible, the Broll employee shall inform the Broll support staff or accounts manager in time of the constraints, the reasons and the new agreed time to complete.
• All corrective work shall be executed according to the industry standards and according to the original manufacturers specifications.
• Asset data shall be verified with every visit to a site to ensure data verification.
• Broll asset management
• It is the responsibility of the Broll technical employee to check and verify all assets such as tools and equipment for operations and compliance on a monthly basis and document the findings.
• All power tools and equipment shall be checked for safe working operations every month with the correct Broll supporting documents.
• Any Broll asset provided to the Broll employee that is found to be defective due to abuse or negligence shall be held accountable for the replacement or repair cost.
• Vehicles. Broll vehicles are for official duties and shall only be utilised as to the Broll vehicle policy.
• Working hours outside of the normal working hours.
• No overtime shall be worked for remuneration unless so agreed to by the client and approval given by the accounts manager.
• Manage feedback.
• Update the Broll system daily to add comments on the level of completion of outstanding work instructions.
• Keep track of feedback on a daily basis to clients internal and external.
• Adhere to all Broll process and policies at all times.

Performance measurements

The SLA with our client will be used as a measurement of performance as well as the feedback on assessments from management and reporting structures.

Education / certification

Required knowledge

Must have computer skills, know IT management systems, reporting, and meeting

Experience required

HVAC and refrigeration and technical experience

Skills / abilities

#J-18808-Ljbffr