Sales Specialist

Functieomschrijving

As a Sales Specialist in the Dimension Data Intelligent Workplace Sales team, your primary objective is to take Dimension Data’s modern workplace message into the market; work with you assigned clients to develop their workplace roadmaps and to drive the sale of Dimension Data’s mobility and RPA solutions to grow our share of wallet within your account patch.

This role requires you to engage with clients from a sales and high level consulting perspective as well as to be a liaison between different stakeholders within the Dimension Data business and the greater NTT group. You will also be responsible for assisting members of the IW team, as needed, to ensure clients are serviced across all stages of the sales cycle.

Your secondary objective is to ensure that the accounts allocated to you are well administered, that your clients receive good service and that you seek opportunities to strengthen the Dimension Data’s brand and presence within the client base.

Requirements

• Interface with clients in a professional manner with emphasis on building client relationships
• Develop an understanding of the clients’ business, services and technology needs
• Develop an understanding of the clients’ user profiles and their ways of work
• Establish credibility with the client
• Promote our services and solutions in the modern workplace, collaboration, mobility and RPA/Power Platform and seek new business opportunities
• Have an awareness of ERP platforms and how they can be presented and consumed in the modern workplace
• Work with the Technical and Solution Architects to develop client roadmaps in the modern workplace and collaboration domains
• Ensure the timely submission of quality proposals, quotations and RFP responses
• Support high client satisfaction ratings through proactive sales engagements
• Ensure accurate sales forecasting, planning, and processes adherence
• Ensure that the sales repository is updated and used as the primary storage point for all client related documentation
• Work together with GTM Practice Leads and GM’s, Project Managers, Solution Architects and Vendors, as applicable, to deliver the appropriate solutions to our clients
• Drive the sales and presales cycles to ensure alignment of solutions and ability to deliver
• Work closely and effectively and maintain good relationship with other team members
• Participate in departmental administrative functions including meetings, billing submissions, training, evaluations, etc.

Learning, Growth & Innovation

• Learn about Modern Workplaces, Collaboration and Microsoft’s Power Platform
• Learn about the development and digitisation of business processes
• Learn about the commercial and operational models required for a successful migration to Public Cloud Productivity and Collaboration providers.
• Learn about service delivery models and standards e.g. ITIL
• Take accountability for your own growth
• Assume additional responsibilities as required

Qualification / Professional Registrations

• Tertiary education; minimum bachelor’s degree

Experience

• 3 - 5 years Sales Experience is required as well as a passion for sales and solving clients’ business and IT challenges is critical to success in the role
• Advanced Microsoft skills: Excel, Word, PowerPoint and Outlook
• Commercial modelling and business case preparation
• Excellent interpersonal skills and presentation skills
• Excellent oral and written communication skills
• Negotiation skills
• Analytical skills
• Ability to build strong relationships