Location
Cape Town (Hybrid)
Key Roles and Responsibilities
The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project and support its implementation.
Key Responsibilities
- Creating user requirement document
- Document the client requirements
- Document in a clear manner
- Document a well-structured document according to the specification template
- Mockups and sample reports
- Maintain documentation and ensure it remains up to date
- Minimal rework required for artifacts produced
Customer Satisfaction (UAT Signoff)
Delivers to customer expectationUAT percentage below 9% Failure rateEnsuring the finished product is what the client has asked forMeeting Facilitation
Running workshops with clientsSpec handover sessions with the development teamDemo sessionsCollaboration
Collaborating with the development team and Development project managersCollaborating with the Product OwnerBacklog groomingCore Skills / Competencies
Mandatory Skills / Abilities Required For The Job
Experience with Mockup toolsJira, confluence (or similar)Proficient in Microsoft OfficeExperience with SQLExperience in User StoresWire FramingExperience in using Agile – Safe methodologiesParticipating in Estimation stores and creating acceptance criteriaCreate and run demo sessionsTime tracking managementExperience with requirements documents and requirement solicitationMinimum Requirements
A minimum of 3 years’ experience in a Business Analyst roleBA degree or qualificationRetail related experienceExposure to enterprise developmentRecruitment Process
Competency based interview to assess above requirementsApplicable assessmentBackground checks#J-18808-Ljbffr